Delivery Policy

1. Digital Products: All digital products purchased from Ecom Gadget are delivered electronically. Upon successful payment, you will receive an email with a download link or access instructions for the product. Delivery is instant, and you should receive your digital product within a few minutes of purchase. If you do not receive the email, please check your spam/junk folder or contact our support team at hello@ecomgadget.com.

2. Physical Products: For any physical products, we offer standard and express shipping options. Delivery times and shipping costs will vary based on your location and the selected shipping method. You will receive a tracking number via email once your order has been dispatched. Please allow 1-3 business days for order processing.

Refund and Return Policy

1. Digital Products: Due to the nature of digital products, all sales are final, and we do not offer refunds or exchanges for digital products. However, we are committed to ensuring your satisfaction. If you encounter any issues with your digital purchase, please contact our support team at hello@ecomgadget.com. We will provide assistance to ensure you receive the correct product and resolve any technical difficulties.

2. Physical Products: We accept returns and exchanges for physical products under the following conditions:

• The item must be returned within 30 days of purchase.
• The item must be unused, in its original packaging, and in the same condition as when you received it.
• A receipt or proof of purchase is required.

To initiate a return, please contact us at hello@ecomgadget.com with your order details and the reason for the return. Once your return is approved, you will receive instructions on how to send the item back to us. Please note that you will be responsible for the return shipping costs unless the item is defective or incorrect.

3. Refunds: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exceptions

1. Sale Items: Only regular-priced items may be refunded. Sale items are not eligible for a refund.

2. Non-returnable Items: Certain items, such as perishable goods, custom products, and intimate or sanitary goods, are not eligible for return.

Contact Us

If you have any questions or need assistance with a return or refund, please contact our support team at:

Email: hello@ecomgadget.com
Phone: +91-7381627409
WhatsApp: +91-7381627409
Address: 260 Deoria Baraon Road, Paikauli Maharaj, Baida, Deoria, Uttar Pradesh – 274001, India

Thank you for choosing Ecom Gadget! We are committed to providing you with high-quality products and excellent customer service.